Questions about delivery
How long will my order take?
We bake all treats fresh to order! We’ll aim to send out your pooch’s treat haul within 3-5 working days of the order being placed. You can track your package progress with your order number. This should reach your email account after your order has been placed.
How do I receive my Celebration Cake?
Our larger cakes and Pupcakes can be collected from either The Wagging Tail Café (Southport), or The Dog Barn (St. Helens). Please select which store you would like to collect from at checkout. Then, please select the date you would like to collect – and we’ll do the rest!
Questions about products
Can your products be fed as a meal?
Our treats are designed to complement your dog’s diet, and do not act as substitutes for their usual meal. It is a great way to provide nutritious and wholesome ingredients alongside their daily food intake! We recommend feeding our treats as part of a balanced diet.
I would like my treat(s) to be personalised. How do I do this?
Please enter any personalisation you would like at checkout, it’s free! We can personalise all of our Celebration Cakes, and Iced Biscuits. If you have any questions, please feel free to contact us.